Privacy Policy
Welcome
to The New Store
This Privacy Policy sets out the basis on which any personal
data, including but not limited to payment details and other information we
collect from you or other sources or that you provide to us ("Information") will be
handled by us in connection with your access and use of Www.Thenewstore.Ae. We understand the importance
you place on the Information, and we are committed to protecting and respecting
your privacy. Please read the following carefully to understand our practices
regarding your Information. By using our Services, you agree to the handling of
your Information in accordance with this Privacy Policy.
References in this Privacy Policy to "we", "our" or "us" (or
similar) are references to TheNewStore LLC Owned By Mostafa Bin Abdullatif
Investments. References to "user" or "you" (or
similar) are references to you as an individual or legal entity as the case may
be.
WHAT INFORMATION WE MAY COLLECT FROM YOU
We may collect
and process the following information about you:
a.
Information that you provide
by filling in forms on our Platform, including information provided at the time
of registering to use our Platform and other co-registrations (e.g. social
media logins), subscribing to our Services, posting material or requesting
further services;
b. the Information you provide when you enter a competition or
promotion via our Platform, provide reviews, testimonials or feedback on our
Platform;
c. Information you provide us, or that we may collect from you,
when you report a problem with our Platform;
d. a record of correspondence if you contact us;
e. general, aggregated, demographic and non-personal Information;
f.
if you download or use our
mobile application, we may have access to details about your location and your
mobile device, including a unique identifier for your device;
g. details of transactions you carry out through our Platform and
of the fulfillment of your orders;
h. details about your computer, including but not limited to your
IP address, operating system and browser type, as well as information about
your general internet usage (e.g. by using technology that stores information
on or gains access to your device, such as cookies, tracking pixels, web
beacons, etc., (together, "Cookies"));
i.
your email address from a
third party if you indicate that you have consented to that third party sharing
your information with us; and
j.
any other information we
consider necessary to enhance your experience on the Platform.
HOW WE WILL USE YOUR INFORMATION
We may use
information held about you in the following ways:
a.
to provide you with
information, products or services that you request from us or which we feel may
interest you, where you have consented to be contacted for such purposes;
b. to provide you with location-based services, such as
advertising, search results and other personalized content;
c. to carry out our obligations arising from any contracts entered
into between you and another entity using our Platform or between you and us;
d. to improve our Services and to deliver a better and more
personalized service to you;
e. to ensure that content from our Platform is presented in the
most effective manner for you and the device you use to access our Platform;
f.
to notify you about changes
to our Services;
g. for any other reason which we deem necessary to enhance your
experience of the Platform;
h. to administer and manage our incentives programs and fulfill
your requests for incentives, and/or to allow you to participate in sweepstakes
and to notify you if you are a sweepstakes winner.
TO WHOM WE MAY DISCLOSE YOUR INFORMATION
Information
about our customers is an important part of our business. We share your
Information only as described below and with businesses that follow practices
at least as protective as those described in this Privacy Policy:
a.
Other Businesses. To
offer you our Services, we may engage with businesses who are affiliates of us
and/or non-affiliated service providers (e.g. logistics businesses used to
deliver products to you, marketing companies, payments processors to process
online transactions, etc.). We may involve other businesses in your
transactions, who may store your information in a digital wallet to make your
use of our Services more efficient.
You understand that it is important that such businesses have
access to the relevant information to perform their functions. We will ensure
that these businesses do not use your information for other purposes. We may
also receive Information from these businesses (e.g. updated delivery and
address information), which we may use (e.g. to correct our records and deliver
your next purchase). By using our Platform, you hereby freely and specifically
consent to the transfer, storage, use, and disclosure of your Information among
businesses who are affiliates of us and/or non-affiliated service providers,
wherever located. These businesses shall be contractually bound to respect the
confidentiality of your Information.
b.
Marketing and Promotional
Offers. We may also use your information to provide you with
information about goods and services which may be of interest to you and
enhance your Platform experience, service messages, new features, enhancements,
special offers and events of interest. We may contact you via various channels,
including without limitation emails, push notifications, web notifications,
post, telephone, in-app messages and news feed cards.
We may permit third parties to use your Information. For
example, we may provide advertisers Information to help them reach the kind of
audience they want to target and to enable us to comply with our commitments to
our advertisers (e.g. by displaying their advertisements to a target audience).
Additionally, you may be asked to provide additional information
to participate in some of our market research activities, including
competitions and promotions. For example, if you win a competition, you may be
asked to provide further personal data to establish your eligibility and
provide you with the prize. This information may be collected by us or our
co-sponsors or vendors for the promotion. Note that you should review such
third parties’ privacy policies to see how they may use any information that
they collect.
c.
Business Transfers. In
the event that we or substantially all of our assets are acquired, customer
information will be one of the transferred assets.
d. Protection of Our Platform and Others. We
release account and other information when we believe such a release is
appropriate to comply with the law and law enforcement investigations and to
protect the rights, property or safety of our users or others. This includes
exchanging information with other companies and organizations for various
reasons, such as fraud protection and credit risk reduction.
Note that our
Platform may, from time to time, contain links to and from the websites of our
partner networks, advertisers and affiliates. If you follow a link to any of
these websites, please note that these websites have their own privacy policies
and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data or other
information to these websites.
HOW WE STORE YOUR INFORMATION
The
Information that we collect from you may be transferred to and stored at, a
destination outside of the UAE. It may also be processed by staff operating
outside the UAE who work for us or for one of our suppliers. Such staff maybe
engaged in, among other things, the fulfillment of your order, the processing
of your payment details and the provision of support services. We will store
your Information for as long as necessary to fulfill the purposes indicated in
this Privacy Policy or as otherwise permitted or required by law. Your
Information may be transferred, stored, processed and used by our affiliated
companies and/or non-affiliated service providers in one or more countries
outside your originating country. Your payment details may be transferred to
and stored with our affiliated companies in order to, among other things,
process your payment details and provide support services to you.
WHAT SECURITY MEASURES WE APPLY
We maintain
commercially reasonable technical, administrative, and physical safeguards to
ensure your information is treated securely and in accordance with this Privacy
Policy, and to protect against unauthorized access or alteration to,
disclosure, or destruction of your Information. We may, for example, use
encryption technology to secure your information during transmission to our
Platform as well as external firewall and on-host firewall technology to
prevent network-level attacks. Only those authorized employees, contractors,
and agents who need to know your Information in connection with the performance
of their services are allowed to access this Information.
It is
important for you to protect yourself against unauthorized access to your
password and to your devices used to access our Services. You are responsible
for keeping your password confidential. For example, ensure that you sign off
when you have finished using a shared device.
Unfortunately,
the transmission of information via the internet is not completely secure.
Although we will do our best to protect your Information, we cannot guarantee
the security of your Information transmitted to our Platform and any
transmission is at your own risk.
HOW CAN YOU ACCESS AND AMEND YOUR INFORMATION?
You are able
to access a broad range of information about your account and your interactions
with the Platform for the purpose of viewing and, in certain cases, updating
your Information.
Examples of
information you can access easily at the Platform include:
a.
up-to-date information
regarding recent orders;
b. personally identifiable information (including name, e-mail,
password, communications and personalized advertising preferences);
c. payment settings (including credit card information); and
d. e-mail notification settings.
You can opt-out
of receiving future marketing communications from us at any time by adjusting
your customer communication preferences, through the unsubscribe link within
the email communication. For marketing via your mobile application, you will
need to adjust your notifications settings in the general section of your
mobile.
Also, our
system will place cookies when you log on to our Platform and this is to ensure
you have an enjoyable user experience and are able to utilize all aspects of
the Platform. You may disable Cookies by changing the settings on your browser.
If you disable Cookies, it will affect how our Platform works and you may not
be able to access or use certain areas of our Platform or full functionality.
For example, performance cookies collect information about how you use the
Site, for instance, which pages you visit most often, which allows us to
provide you with targeted and relevant choices that enhance your Site
experience.
We may retain
a copy of your Information for compliance reasons. When you update information,
we may retain a copy of the prior version for our records.
WHAT IF WE CHANGE OUR PRIVACY POLICY?
Our business
changes constantly, and our Privacy Policy may therefore also need to change.
We will post the current version of this Privacy Policy on the Platform and
each such change will be effective upon posting on the Platform or upon the
date designated by us as the "effective date".
We may e-mail
periodic reminders of our notices and conditions, but you should check our
Platform frequently to see recent changes.
It is your
obligation to regularly check the Privacy Policy. Your continued use of the
Platform following any such change constitutes your agreement to this Privacy
Policy as so modified.
HOW YOU CAN CONTACT US
If you have any
concerns about your Information on the Platform, please contact us
at Info@Thenewstore.Ae with a thorough description, and we will try
to resolve it.